Smyrna, Georgia · Cobb County
Water damage restoration in Smyrna, GA
Smyrna is a Cobb County city northwest of Atlanta with about 57,500 residents in the Census Bureau's 2025 estimate. Its Public Works department runs the water and sewer system.
Smyrna facts
Water, sewer and permits in Smyrna
Each point below comes from the city's or county's own website, linked under it. Checked 1 November 2026.
City water and sewer
Smyrna Public Works handles water and sewer issues at (770) 431-2850, or (770) 434-6666 after hours, and sends an emergency crew. The same numbers apply when a sewer line backs up into a house or yard.
The lateral is the owner's
The city says clogs in the lateral, the line from the home to the city sewer main, and the sewer cleanout are the property owner's responsibility.
Backwater valve program
Smyrna offers partial reimbursement of plumbing fees for installing a sewer backwater valve, subject to written pre-approval and budget, for city water customers in qualifying homes.
Permits
The Building Division requires residential permits for interior remodeling or renovation, jobs involving two or more licensed trades, and replacement of mechanical equipment.
Who to call for what
Sewage backing up into the house
Smyrna Public Works, (770) 431-2850 or (770) 434-6666 after hours
A clogged line between house and main
A plumber; the lateral and cleanout are the owner's
Creek flooding or storm water
Smyrna Public Works Street division
Drying and repairs inside
A restoration contractor, with city permits for remodeling work
Restoration referrals in Smyrna
A call to this line reaches an independent restoration contractor that takes jobs in Smyrna. Tell them where the water came from, how long it has been wet and which rooms it reached, and ask how they would start.
If a backup keeps coming back, ask a plumber whether a backwater valve makes sense, and check the city's reimbursement rules before the work is done.
Other areas
Water where it should not be?
Get an Atlanta restoration contractor on the line
The sooner wet materials start drying, the less there usually is to tear out. One call puts you through to an independent contractor who can look at the damage, explain the work and give you their own price.
Speak with a restoration contractor
Your call is routed to an independent water, fire and mold restoration contractor that takes jobs in metro Atlanta. Describe the damage and ask what they would do first.
Call (678) 649-1321Calls may be recorded. How referrals work: disclosure. How call data is handled: privacy.